Customer Testimonials

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DealerRater Mar 20, 2019

Fast & convenient service, hospitality and kindness shown to us while we were there. Luxury of the area we waited in. Thank you for helping us keep our truck going strong.

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DealerRater Mar 13, 2019

Everything was flawless! Perfect test drive, great customer service, and a wonderful finance lady! Matt was amazing and answered every one of my crazy questions!

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DealerRater Mar 9, 2019

Nice friendly staff with clean comfortable waiting area. The wait time was less than I anticipated. Free WiFi as well! 😊 Free coffee or cold drink was offered as well.

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DealerRater Feb 21, 2019

Thought it was going to be a boring morning waiting on my Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. You can tell the employees got a system and it seems to be working, friendly professional people with your satisfaction number #1 priority.

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DealerRater Jan 25, 2019

From my salesman Happy to my first service appointment everything was fast and efficient..I have found all the staff to be friendly,helpful,knowledgeable and efficient..Would recommend buying a car from them and I will be a return customer

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DealerRater Nov 6, 2018

The representative was very professional. He was respectful and friendly. This was the second time I have taken my car to this service center and I had a positive experience both times.

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DealerRater Oct 12, 2018

L&S does a great job of meeting the needs of their customers. Matt Elder was good reat to work with and made sure we got what we wanted. We will definitely be back.

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DealerRater Sep 9, 2018

I was took to the vehicle that I wanted and the salesman didn't try to sale me something else. Everyone was friendly and worked with me to get the best deal possible. This was the best car buying experience I've ever had.

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DealerRater Nov 9, 2017

This dealership is is amazing.. Staff, salesmen, location etc.. Great deals. If tou want a hassle free experience In buying a car or truck, go to this dealership. There amazing on Making you happy.. You will have no regrets.

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DealerRater Sep 16, 2017

Very relaxing experience, no stress, employees were the best, it made the sometimes stressful experience a pleasure. I will be back and I love the new truck !

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DealerRater Aug 30, 2017

Friendly, knowledgeable, no-pressure salesman who helped us find the car we needed. Also, financing was quick and easy. A very pleasant experience all around!

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DealerRater Jul 22, 2017

All work during service appointment was done in a timely and professional manner. I would highly recommend L & S Dealership to anyone looking for a new automobile or servicing of a current vehicle.

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DealerRater Feb 16, 2017

Our Salesman, Ronnie, along with the finance department was very helpful in making the impossible deal possible! I now have a 2017 Toyota Sienna thanks to this team! I couldn't be happier with my experience!

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DealerRater May 19, 2009

I love the L&S Service Department. I used to make the round trip from Beckley to Charleston each day and would frequently visit them once a month. Each time they were always friendly and tried to give me quality service at each visit. The service department is clean and very inviting. Also they are usually very quick and to top it off.. Christmas Eve.. my car broke down due to a computer malfunction that had been sent out on the wire from Toyota. Not only did they take my car and get it fixed. But it was fixed ...

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