Customer Testimonials
We were fortunate to buy a nice Toyota Tacoma TRD from L&S. John Williams was a delight to work with and we want to thank him for a very friendly and professional experience.
Ruined a set of $1500 wheels because they failed to use the lug socket I provided. Have gave them many chances and they always fail. Will travel to Princeton before I would ever deal with them again
Run do not walk to another dealership! The service department is terrible. I have a 2021 Toyota Camry XSE AWD and the wheels are peeling. All four of them. Kevin, service manager, said it was rock chips. Oh really? Bubbling + peeling=rock chips. Very disappointed. Buy somewhere that will take care of you!
Fast & convenient service, hospitality and kindness shown to us while we were there. Luxury of the area we waited in. Thank you for helping us keep our truck going strong.
Everything was flawless! Perfect test drive, great customer service, and a wonderful finance lady! Matt was amazing and answered every one of my crazy questions!
Nice friendly staff with clean comfortable waiting area. The wait time was less than I anticipated. Free WiFi as well! 😊 Free coffee or cold drink was offered as well.
Thought it was going to be a boring morning waiting on my Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. You can tell the employees got a system and it seems to be working, friendly professional people with your satisfaction number #1 priority.
From my salesman Happy to my first service appointment everything was fast and efficient..I have found all the staff to be friendly,helpful,knowledgeable and efficient..Would recommend buying a car from them and I will be a return customer
The representative was very professional. He was respectful and friendly. This was the second time I have taken my car to this service center and I had a positive experience both times.
L&S does a great job of meeting the needs of their customers. Matt Elder was good reat to work with and made sure we got what we wanted. We will definitely be back.
I was took to the vehicle that I wanted and the salesman didn't try to sale me something else. Everyone was friendly and worked with me to get the best deal possible. This was the best car buying experience I've ever had.
This dealership is is amazing.. Staff, salesmen, location etc.. Great deals. If tou want a hassle free experience In buying a car or truck, go to this dealership. There amazing on Making you happy.. You will have no regrets.
Very relaxing experience, no stress, employees were the best, it made the sometimes stressful experience a pleasure. I will be back and I love the new truck !
Friendly, knowledgeable, no-pressure salesman who helped us find the car we needed. Also, financing was quick and easy. A very pleasant experience all around!
All work during service appointment was done in a timely and professional manner. I would highly recommend L & S Dealership to anyone looking for a new automobile or servicing of a current vehicle.
Our Salesman, Ronnie, along with the finance department was very helpful in making the impossible deal possible! I now have a 2017 Toyota Sienna thanks to this team! I couldn't be happier with my experience!
They broke my oil dipstick then wanted to charge me to replace it. I told them that I would replace it myself for cheaper via Amazon... Then come to find out when I got back home to Lewisburg, the dipstick was broken down into my engine where I cannot pull it out. PISSED OFF...
Took 03 Tacoma in for an aligment. 3 1/2 hours later they said all my tie rods were bad and they could not break them loose. Wanted 961.00 for alignment. Took to different mechanic and tie rods are fine. They also destroyed an eccentric cam bushing in the process on the righ a-arm. All the truck needed was a minor toe in adjustment on the left side only. I drove the truck for two years after changing an inner tie rod that was not set back 100%. It was barely noticable. I don't know why they were trying to move anything on the right ... Read More DealerRater - Oct 16, 2010
I love the L&S Service Department. I used to make the round trip from Beckley to Charleston each day and would frequently visit them once a month. Each time they were always friendly and tried to give me quality service at each visit. The service department is clean and very inviting. Also they are usually very quick and to top it off.. Christmas Eve.. my car broke down due to a computer malfunction that had been sent out on the wire from Toyota. Not only did they take my car and get it fixed. But it was fixed ... Read More DealerRater - May 19, 2009